Client Servicing Executive
Responsibilities
- Develop monthly campaign strategy with content team that aligns with the digital communications objectives of the clients.
- Create briefs based on client's briefing.
- Manage posting and tracking of social media pages of the clients handled.
- Work with the strategy and creative team to deliver client briefs and monthly content strategy.
- Generate engaging content for social media communications campaigns of our clients.
- Ensure brand consistency by complying with client brand guidelines and internal hygiene standards of client.
- Keep content team on-board with a content calendar and monthly reporting. Plan the calendar ahead.
- Ensure all data and work is legally compliant (e.g. copyright protection).
- Remain current on developments and generate new ideas to draw attention of audience.
- Maintain a tracker of activities, participate in client brief meetings and prepare reports for monthly review meetings or campaign review reports.
- Vendor management across digital marketing activities like paid media, website, app development and live amplification.
- Billing and follow-ups.
- Collaborate with other verticals and brainstorm on proactive ideation to upsell, cross-sell other offerings of client.
Skills And Qualifications
- Excellent written and spoken English skills.
- Proven work experience of at least 2-5 years in a client servicing role for social media marketing for large brands.
- Verifiable experience with MS Office tools.
- Process-driven approach and time-management skills.
- Graduate/Post-Graduate degree in Marketing.
Location: Mumbai, Maharashtra
Category: Sales & Marketing